Effective Date: [September 2025]

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Amy Cooke Movement (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights.

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1. Information We Collect

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We may collect the following personal information when you interact with our services:

• Identity information: Name

• Contact information: Email address, phone number

• Health information: Personal health details that you choose to share with us when booking appointments or communicating with us

• Payment information: Processed securely through Stripe (we do not store your full payment card details)

• Technical information: Cookies, IP addresses, browser type, and browsing data through Wix Analytics and cookies

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2. How We Use Your Information

 

We use the information we collect to:

• Provide our services, including appointment booking, secure health management, and client communication

• Process payments securely via Stripe

• Send you important updates about your appointments and our services

• Send marketing communications via email (with your consent)

• Improve our website and services using Wix Analytics

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3. Marketing Communications

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We use Mailchimp to manage our marketing emails. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link in our messages or by contacting us directly.

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4. Sensitive Health Information

 

We understand the sensitivity of health-related information and take extra precautions to protect it. Health information you provide is collected and stored securely through Cliniko, our booking and practice management system, which maintains its own compliance and security measures.

We do not sell or share your health information with third parties for marketing purposes.

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5. Sharing Your Information

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We only share your personal data with trusted third-party service providers necessary to operate our business, including:

• Cliniko (for booking and secure health record management)

• Mailchimp (for marketing communications)

• Stripe (for secure online payment processing)

• Wix (for website hosting and analytics)

These providers are contractually obligated to safeguard your information.

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6. Data Security

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We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no system can be 100% secure, we follow industry standards to safeguard sensitive information.

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7. Your Rights

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Depending on where you live, you may have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your information (subject to legal and medical record-keeping requirements)

• Opt out of marketing communications

To exercise these rights, please contact us at: hello@amycookemovement.com

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8. Cookies & Analytics

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Our website is built on Wix, which uses cookies and similar technologies to:

• Enable the website to function properly

• Collect information about visitor interactions (such as pages visited, time spent, and device type)

• Improve performance and security

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

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9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

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10. Contact Us

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If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

 hello@amycookemovement.com
Amy Cooke Movement, ACM Unit 7, Block 1, Frome Hall Mill, Lodgemore Lane, CainsCross, Stroud Glos GL5 3EH